We are looking for a passionate Guest Services Representative who thrives on providing exceptional customer service, delights in putting smiles on people’s faces, and has a strong desire to learn and grow.
WHY CHOOSE US?
- 401(k) plan with a matching contribution
- Enjoy a healthy work-life balance
- Outstanding health benefits
- Opportunities for growth within the company
WHAT WILL YOUR ROLE ENTAIL?
- Consistently exceed guest expectations by delivering outstanding hospitality
- Warmly greet guests upon arrival, ensuring a welcoming atmosphere
- Handle guest check-ins and check-outs efficiently
- Provide excellent front desk services to enhance guest experiences
- Assign rooms and manage administrative tasks
- Handle mail and messages, process guest payments
- Serve as a knowledgeable resource for guests, offering information on transportation and dining options
- Take and process meal and beverage orders
- Accommodate general and unique guest requests
- Skillfully diffuse conflicts or tense situations with guests
Holladay Hospitality Group is proud to be an equal opportunity employer, fostering a diverse and inclusive workplace where everyone has an opportunity to thrive.
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Free parking
- Health insurance
- Life insurance
- Paid jury duty
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Morning shift
People with a criminal record are encouraged to apply
Ability to Relocate:
- Ashland, VA 23005: Relocate before starting work (Required)
Work Location: In person