Job Title: Dispatcher – Regional Truckload Carrier
Location: Cincinnati, OH
About Us: Join a dynamic and experienced team at our Cincinnati-based regional truckload terminal. We are a dedicated group committed to providing top-notch logistics services, ensuring efficient and reliable transportation solutions. As a key player in our team, you’ll have the opportunity to make a significant impact on our operations and customer satisfaction.
Position Overview: We are seeking an experienced Dispatcher to manage the schedules and routes of 15-20 drivers. The ideal candidate will excel in optimizing performance metrics and efficiency, maintaining clear communication with customers, drivers, and office personnel.
Key Responsibilities:
- Driver Schedule Management: Oversee and adjust driver schedules and routes to ensure timely deliveries and pickups.
- Communication: Maintain clear and effective communication with customers, drivers, and other office personnel, addressing any issues promptly and professionally.
- Coordination: Collaborate with our “city” operation team to coordinate local pickups and deliveries.
- Issue Resolution: Proactively manage and resolve shipment and driver-related issues as they arise.
- Administrative Tasks: Prioritize and manage incoming calls and emails, and accurately collect and document shipment details from drivers.
Qualifications:
- Experience: Minimum of 1 year of truckload dispatching experience.
- Skills: Strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
- Reliability: Dependable with a professional demeanor, able to act calmly under pressure.
- Knowledge: General geographical knowledge of Ohio and surrounding areas.
- Technical Proficiency: Basic experience with data entry and Microsoft Outlook.
- Communication: Excellent phone skills and the ability to communicate clearly and effectively.
Working Hours:
- Monday to Friday, 6:30 AM – 4:00 PM
Compensation & Benefits:
- Salary: $52,000 – $62,400, depending on qualifications and experience.
- Career Growth: Opportunities for advancement within the company.
- Benefits Package:
- 401(k) with 50% employer match
- Comprehensive Medical, Dental, Vision, and Life insurance
- Paid Vacation and Holidays
- Work Environment: Join a supportive and friendly team that values collaboration and excellence.
Job Type: Full-time
Pay: $52,000.00 – $62,400.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- Day shift
- Monday to Friday
People with a criminal record are encouraged to apply
Ability to Commute:
- Cincinnati, OH 45237 (Required)
Ability to Relocate:
- Cincinnati, OH 45237: Relocate before starting work (Required)
Work Location: In person