Position Overview:
We are seeking a highly motivated and compassionate Admissions Representative to join our team. In this role, you will be the first point of contact for prospective clients and their families, guiding them through the admissions process with empathy and professionalism. If you have strong communication skills, a knack for using technology, and a positive, team-oriented attitude, we encourage you to apply.
Key Responsibilities:
- Engage with prospective clients over the phone, answering questions, providing information, and offering support.
- Build rapport with individuals seeking help, listening to their needs, and inspiring confidence in the services we provide.
- Utilize computer systems such as Salesforce and other CRM platforms to manage inquiries, track leads, and maintain accurate records.
- Work collaboratively with colleagues to ensure a seamless admissions process, fostering a team-driven environment.
- Inspire and motivate clients to take the next step in their recovery journey by offering hope and understanding.
- Demonstrate excellent organizational skills to manage multiple calls and tasks effectively.
- Maintain a positive and encouraging attitude, even in high-pressure situations.
- Participate in team meetings, training sessions, and contribute ideas to improve processes.
Qualifications:
- Exceptional verbal and written communication skills.
- Proficiency in using computer systems, including Salesforce or similar software.
- A team-oriented mindset with the ability to work collaboratively.
- Strong motivational and interpersonal skills.
- Experience in or understanding of recovery from addiction or mental health challenges is a plus.
- A compassionate and empathetic approach to client interactions.
- We believe in second chances.
Why Join Us?
This position offers an opportunity to make a meaningful difference in the lives of individuals and their families. As part of a supportive and dedicated team, you’ll play a critical role in helping people take their first steps toward recovery.
Schedule: Full-time, Monday – Friday 10am-6pm (hours may change in future)
Location: Lake Worth. 10th avenue and i95
If you’re passionate about connecting with others, enjoy a team-oriented environment, and want to inspire hope, we’d love to hear from you!
Job Type: Full-time
Pay: $52,000.00 – $90,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
People with a criminal record are encouraged to apply
Ability to Commute:
- Lake Worth, FL 33461 (Required)
Ability to Relocate:
- Lake Worth, FL 33461: Relocate with an employer provided relocation package (Required)
Work Location: In person