Call Control, LLC is a family-owned company based in Tilghman, Maryland, with a dedicated team spanning the country. We specialize in delivering exceptional customer service to automotive clients and their customers. Our Call Center Representatives are driven by a passion for creating memorable interactions and meaningful connections. We’re looking for team members with standout personalities who thrive on making a difference, one call at a time.
Working as a Remote Call Center Representative you will:
- Perform efficient and elite inbound and outbounds calls.
- Set appointments, follow-up on appointments, and provide information to customers.
- Understand and work towards achieving all key performance indicator standards.
- Participate in team meetings, trainings, and 1 on 1 sessions to be coached, monitored, and supported by Call Control to ensure continuous achievement of individualized goals.
- Attend regularly scheduled meetings with Management, Ownership, and other team members.
- Strictly adhere to all company direction related to the National Do Not Call List and Privacy Acts.
Both full-time and part-time positions are available.
Note: All applications, interviews, orientation, and training will be completed virtually.
Our benefits programs were designed with our team members’ preferences in mind. Some of the benefits offered are:
- Simple IRA Retirement Plan with 3% company match
- Medical, Dental & Vision Insurance
- Health Savings Account
- Paid Time Off
- Merit based rewards system
- Semi-Annual Pay and Performance reviews
Requirements:
- Be able to type 35 Words Per Minute
- Previous customer service experience
- Ability to work at a computer for extended periods of time
- Must own and provide work equipment for work from home
Job Types: Full-time, Part-time
Pay: From $11.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance
- Work from home
People with a criminal record are encouraged to apply
Work Location: Remote