WHO WE ARE:
24 Hour Home Care is a trusted in-home care company committed to making a positive impact in people’s lives every day. For more than 15 years, it has delivered high-quality and personalized caregiving services to people of all ages and individuals with developmental and intellectual disabilities. Today, it provides caregiving services to more than 16,000 clients and employs more than 16,000 caregivers. By putting people first, striving for excellence, and investing in purposeful innovation, 24 Hour Home Care redefines what it means to care. Learn more at www.24hrcares.com.
WHO YOU ARE:
You are a passionate and performance-driven team player, eager to take on a key role in our company’s growth. You embody Team 24’s Care & Compete Principles and Competencies:
In the spirit of Own(ing) It With Courage, we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience: 24 Hour Home Care: Glassdoor Page
Sound interesting? Read on for more details!
THE ROLE:
In this role, you will prospect and build relationships with community-based referral sources and health plan partners to drive leads and admissions, while achieving revenue and growth objectives. You will conduct organized outreach to engage members, educate them on services, and support them through the eligibility process, ensuring timely access to non-medical caregiving services. By embodying company culture and leveraging commercial insights, you will play a critical role in promoting equitable care for underserved individuals. Your day-to-day responsibilities will include:
- Generate leads and referrals from referral sources and MCO partners through virtual and in-person outreach
- Prospect and develop new referral source accounts for CalAIM service lines within the designated territory
- Dedicate 80% of working time to customer-facing outreach, focusing on key targets within the territory
- Execute the 24 Hour Home Care sales structure consistently, leveraging the Challenger methodology to drive value-based messaging
- Schedule and conduct weekly meetings, in-services, and educational presentations with new and existing contacts to promote service knowledge
- Maintain accurate records of leads, contacts, and activities in Salesforce while achieving or exceeding KPIs
- Provide feedback on marketing materials and strategies to enhance outreach effectiveness and target alignment
- Participate in philanthropy events and internal learning opportunities to support professional growth and company engagement
WHAT YOU BRING TO THE TABLE:
- 1-2 years of sales experience
- Proven ability to meet or exceed goals with a strong track record in networking and relationship building
- Exceptional verbal and written communication, presentation, and public speaking skills
- Highly organized, detail-oriented, and goal-driven, with strong planning and problem-solving abilities
- Coachable and committed to professional growth through feedback and development opportunities
- Proficient in Microsoft Office (Word, Excel, Outlook)
WHAT WE BRING TO THE TABLE:
24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.
Qualified applicants with criminal history will be considered for employment in accordance with California Fair Chance Act and the Los Angeles County Fair Chance Ordinance for Employers, ensuring individuals with criminal history have fair and equitable access to opportunities for gainful employment in the unincorporated areas of LA County.
Upon review, should criminal history have a direct, adverse, and negative relationship, 24 Hour Home Care will conduct an Individualized Assessment and provide a Preliminary Notice of Adverse Action; specifying the laws or regulations that impose such restrictions. At which point, 24 Hour Home Care will review the prospective hire’s written response and mitigating circumstances before making a final decision. Should withdrawal of a conditional offer of employment be determined, 24 Hour Home Care will provide a copy of the Second Individualized Assessment.
Individuals have the right to reach out to the LA County Department of Business and Consumer Affairs to file a complaint or if you require additional information.
- By Email: info@dcba.lacounty.gov
- By Web: https://dcba.lacounty.gov/contact-us/
- By Phone: (800) 593-8222
For California applicants: by applying for this position, you acknowledge and consent to the collection, use, and disclosure of your personal information in accordance with our privacy policy and the California Consumer Privacy Act (CCPA).