Data Consultant (Data Consultant 2)

Description

NOTE:
The hiring authority reserves the right to offer the position at any time after the required posting period, and during the recruitment process. It is to the applicant’s advantage to apply as early as possible. The first review of applicants will begin on 1/20/2025. Additionally, this position will operate in a hybrid work setting, with the requirement to come into the office as needed.

About the Opportunity:
As the Administrative Assistant, you will serve as a technical expert in data stewardship, development, and analysis, supporting the SCC and its data components. This role is crucial for ensuring the quality, accuracy, and integrity of the organization’s data within SCC applications. Key responsibilities include defining data standards, establishing data governance processes, and ensuring compliance with regulations for SCC products. In this position, you will act as a liaison between the SCC IT team and the data governance committee, integrating data standards, development, and architecture changes. Additionally, you will serve as an IT Data Steward to support business needs, monitor data usage, and identify potential data quality issues. You will also provide technical solutions related to data for development groups and data management, translating technical discussions into accessible language for non-technical peers and associates.

Duties

Some of What You’ll Enjoy Doing Includes:

• Data Stewardship: Ensure the quality, accuracy, and integrity of the organization’s data.
• Defining Data Standards: Establish and maintain data standards to ensure consistency and reliability.
• Data Governance: Implement and oversee data governance processes to manage data effectively and ensure compliance with regulations.
• Data Quality Monitoring: Regularly monitor data usage to identify and address potential data quality issues.
• Documentation: Create and maintain documentation related to data standards, processes, and governance.
• Identify Common Issues: Compile a list of frequent minor issues users encounter, such as password resets, software installation, and basic troubleshooting.
• Create a Knowledge Base: Develop a repository of solutions for common issues, including step-by-step guides and FAQs.
• Provide Remote Assistance: Use remote desktop tools to assist users in real-time, guiding them through the resolution process.
• Follow Up: Check in with users after resolving their issues to ensure everything is functioning correctly and gather feedback on the support provided.
• Document Solutions: Record solutions for each issue to update the knowledge base and enhance future support.

Qualifications

Required Qualifications:

• Demonstrated knowledge of research methods, statistical theory and techniques, sources of study information, current project theory, principles and problems; statistical reasoning and statistical procedures.
• Ability to identify and obtain appropriate data to analyze, make arithmetic computations quickly and accurately, analyze and interpret complex data, write clearly and concisely, follow oral and written instructions.
• Skilled at learning new concepts quickly, working well under pressure, and communicating ideas clearly and effectively.
• Personable, firm, fair, and hear others effectively.
• Strongly promote and adhere to process improvement, change management, standardization, and effective documentation, and apply lean/ITIL methodologies.
• Understanding and application of Agile Scrum methodologies as they apply to product, project, and operations within software development lifecycles.

In addition to the above required qualifications a candidate must possess the following education and/or experience options:

• A Bachelor’s degree including college level course work in statistics and/or mathematics; AND
• One (1) year of experience working as a Data Consultant 1 or in an equivalent role.

OR

• An Associate’s degree; AND
• Three (3) years of work experience in statistics, analysis, or research.

OR

• Equivalent education/experience.

SCC IT Core Competencies:

#1 Safety
Complies with all safety regulations and understands why they are important. Performs work in a safe manner at all times, to include: while operating a vehicle or working offsite. Maintains an organized work area, free of hazards. Reports unsafe conditions promptly. Maintains and uses personal protective equipment, where required. Attends all required safety and health training. Seeks guidance from supervisor.

#2 Treats others with respect and courtesy
Consistently treats everyone with respect and courtesy, even when the other person is discourteous or unreasonable. Actively seeks feedback from customers and others they interact with on the quality of service they provide. Demonstrates an ability to place themselves in the position of our customers. Listens fully to, is respectful of, and understands others’ needs, concerns and opinions.

#3 Customer-centered actions
Actively listens to customer requests and strives to understand the whole issue. Assures the customer that you share their sense of urgency. Uses appropriate body language, voice, and facial expressions. Ends service transactions with a sincere “thank you”. Knows the options for meeting customer needs within the limits of your authority. Strives to leave the customer with something valuable to them. Follows through with commitments.

#4 Accountability and dependability
Keeps supervisor informed of progress on work assignments and identifies potential barriers and problems to supervisor. Ask for assessments and input from supervisor and other managers to ensure quality of products and to keep projects on track. Assists in setting meaningful deadlines and provides progress updates to affected stakeholders. Ensure tasks are being handled by self and team members, monitors his/her work, shares work as needed with other members of team. Assumes responsibility for decisions made and outcomes. Looks for solutions and doesn’t make excuses. Provides notification to supervisor and staff when unexpected absences due to health or injury occur within 2 hours of scheduled start time. Sets a good example to staff by reporting to work on-time and leaving on-time. Coordinates with staff to ensure work is covered and meetings rescheduled when unavoidable absences occur. Utilizes work time effectively.

#5 Judgment and Problem Solving
Behaviorally specific examples: Makes timely decisions based on the best information at hand. Can describe the factors that were considered in making a decision and their relative importance. Identifies and considers alternatives before making a decision. Seeks advice from others. Considers the impact of decisions on co-workers, customers and other program areas. Makes decisions based on limited information. Solves problems effectively.

Supplemental Information

How to Apply:
Interested? We would love to hear from you! Click “Apply” at the top of this page to start your application. You can save the application and come back to it, if needed. Be sure to complete the application fully to include a full work history and responses to the supplemental questions.

In addition to completing the online application, please provide the following documents in order to be considered; failure to do so may result in you not being considered for the position:

• A letter of interest (no more than 2 pages) explaining how you have prepared yourself for this position
• A current resume, detailing experience, and education
• A current list of at least three (3) professional references with current contact information

Do not attach any documents that include photos or private information (social security number, year of birth, etc.).

Please Note: By submitting these materials, you are indicating that all information is true and correct. The state may verify the information provided. Any untruthful or misleading information is cause for removal from the applicant pool or dismissal if employed. A resume will not substitute for completing the “duties summary” section of the online application. Please do not refer to the resume for details, or your application may be disqualified.

Opportunity for All:
The Washington State Conservation Commission celebrates our differences and we are committed to a workplace that supports equal opportunity employment and inclusion regardless of race, creed, color, national origin, citizenship or immigration status, marital status, families with children (including pregnancy, childbirth, or related medical conditions), sex, sexual orientation, gender identity diversity, age, status as a protected veteran, honorably discharged veteran or military status, status as an individual with the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with disabilities or other applicable legally protected characteristics. We will also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws.

You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our organization.

Contact Information:
For questions about this recruitment or to request a reasonable accommodation in the application process, contact Aggie Swanson via email at jobs@des.wa.gov. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.